PRIVACY POLICY

Effective Date: March 04, 2025

Last Updated: March 04, 2025

1. Introduction

Welcome to West Sun Tours ("Company", "we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.westsuntours.com (the "Website"), or purchase our tours and experiences in Puerto Rico.
By using our Website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our Website.

2. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:
Business Name: West Sun Tours
Website: www.westsuntours.com
Email: aury@westsuntours.com
Address: 20 Calle Lirio, URB Brisas de Campo Alegre, San Antonio, PR 00690

3. Information We Collect

We collect the following types of information:
Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you book a tour.
Usage Data: IP address, browser type, pages visited, and time spent on our Website.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and track Website activity.

4. How We Use Your Information

We process your data for the following purposes:
To provide and manage our tour services.
To process payments and bookings securely.
To communicate with you regarding your tour, inquiries, and customer support.
To improve our Website functionality and user experience.
To comply with legal obligations and prevent fraud.

5. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), our processing of your personal data is based on:
Contractual Necessity: When booking a tour.
Legal Obligation: Compliance with tax, financial, and other legal requirements.
Legitimate Interests: Website security, business improvements, and fraud prevention.
Consent: For marketing communications, where required by law.

6. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share data with:
Service Providers: Payment processors, IT support, and customer service providers.
Legal Authorities: If required by law or to protect our rights.
Business Transfers: In case of a merger, acquisition, or asset sale.

7. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the United States or Puerto Rico, where data protection laws may differ from your jurisdiction.

8. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymize your data.

9. Your Rights (GDPR & CCPA Compliance)

You have the following rights regarding your data:
Access & Portability: Request a copy of your data.
Correction: Update inaccurate information.
Erasure: Request deletion of your data, subject to legal limitations.
Objection & Restriction: Restrict or object to certain processing.
Withdraw Consent: Opt-out of marketing communications at any time.
To exercise these rights, contact us at aury@westsuntours.com.

10. Cookies and Tracking Technologies

We use cookies for analytics and improving user experience. You can manage cookie preferences via your browser settings.

11. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

12. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices of third parties.

13. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised "Effective Date."

14. Contact UsFor questions about this Privacy Policy, please contact us at aury@westsuntours.com.