TERMS & CONDITIONS
Effective Date: March 04, 2025
Last Updated: March 04, 2025
1. Introduction
Welcome to West Sun Tours ("Company", "we", "our", "us"). By accessing and using our website, www.westsuntours.com ("Website"), and booking our tours and experiences in Puerto Rico, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our services.
2. Contact Information
Business Name: West Sun Tours
Website: www.westsuntours.com
Email: aury@westsuntours.com
Address: 20 Calle Lirio, URB Brisas de Campo Alegre, San Antonio, PR 00690
3. Services Provided
West Sun Tours provides guided tours and travel experiences across Puerto Rico, including but not limited to:
Adventure tours
Cultural experiences
Private and group excursions
Customized travel packages
All tours are subject to availability, weather conditions, and operational requirements.
4. Booking and Payments
To book a tour, you must provide accurate and complete information.
Full payment or a deposit may be required at the time of booking.
Payments can be made via our secure online payment system or other accepted methods as listed on our Website.
Prices are listed in USD and are subject to change without notice.
5. Cancellation and Refund Policy
Cancellations by Customers: Refunds are subject to our cancellation policy, which will be stated at the time of booking.
Cancellations by Us: We reserve the right to cancel a tour due to unforeseen circumstances, including but not limited to severe weather, safety concerns, or force majeure. In such cases, we may offer a reschedule or refund.
6. Travel Requirements and Responsibilities
Customers must ensure they have all necessary travel documents, including valid identification.
Customers are responsible for meeting the physical and health requirements of the chosen tour.
Any special requests must be communicated in advance and are subject to availability.
7. Liability Disclaimer
West Sun Tours is not liable for any personal injury, property damage, loss, or accident occurring before, during, or after the tour.
Customers participate at their own risk and must comply with safety instructions given by tour guides.
We are not responsible for third-party service providers, including transport, accommodations, or external tour operators.
8. Code of Conduct
Customers must respect local laws, cultural norms, and the environment.
Disruptive or inappropriate behavior may result in removal from the tour without a refund.
9. Intellectual Property
All content on our Website, including text, images, and branding, is the property of West Sun Tours and may not be used without permission.
Customers grant us the right to use photos or videos taken during tours for promotional purposes unless otherwise requested in writing.
10. Privacy Policy
Your personal data is collected and processed in accordance with our Privacy Policy, which is available on our Website.
11. Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on our Website.
12. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of Puerto Rico.
13. Contact UsFor any questions or concerns regarding these Terms, please contact us at aury@westsuntours.com.